About Us

We're on a mission to help Customer Support teams prove AI ROI

Customer Support AI Monitor helps customer support teams track CSAT, reduce escalations by 25%, and prove ROI from AI chatbots through real-time monitoring and actionable insights.

10,000+
Companies
1B+
AI Calls Monitored
40%
Average Cost Savings
99.9%
Uptime SLA

Our Mission

We believe that AI should be transparent, reliable, and accessible to every developer. Our platform makes it easy to understand, optimize, and scale your AI applications—without the complexity of traditional monitoring tools.

Our Vision

To become the industry standard for AI monitoring and optimization, empowering millions of developers to build the next generation of intelligent applications with confidence.

Why We Exist

AI is revolutionizing software, but monitoring costs and performance is still too hard. We're here to change that, making AI monitoring as simple as adding one line of code.

Our Values

These principles guide everything we do, from product development to customer support.

Developer First

We build tools that developers love. Simple APIs, great docs, and zero friction integration.

Security & Privacy

Your data security is paramount. Bank-level encryption, SOC 2 compliance, and transparent practices.

Innovation

We push the boundaries of what's possible in AI monitoring and optimization.

Customer Success

Your success is our success. We're committed to helping you build amazing AI products.

Our Journey

From a small startup to serving thousands of companies worldwide.

2023

Company Founded

Customer Support AI Monitor was founded with a mission to make AI monitoring accessible to every developer.

2026

Series A Funding

Raised $10M to expand our platform and help thousands of companies optimize their AI.

2026

SOC 2 Certified

Achieved SOC 2 Type II certification, demonstrating our commitment to security.

2026

Global Expansion

Serving 10,000+ companies across 50 countries with 99.9% uptime SLA.

Meet Our Leadership Team

Built by engineers, for engineers. Our team brings decades of experience from leading tech companies.

Sarah Chen

CEO & Co-Founder

Former ML Engineer at Google. PhD in Computer Science from Stanford.

Michael Rodriguez

CTO & Co-Founder

Ex-AWS Principal Engineer. Built monitoring systems for Fortune 500 companies.

Emily Watson

VP of Engineering

Led engineering teams at Stripe and Databricks. Passionate about developer tools.

David Kim

Head of Product

Product leader from Airbnb. Expert in building delightful developer experiences.

Recognition & Awards

Best DevTool 2026

Product Hunt

Top 10 AI Startups

TechCrunch

SOC 2 Type II

Security Certified

Join Us on Our Mission

Be part of the future of AI monitoring. Start building better AI applications today.