Welcome to Customer Support AI Monitor
This guide will help you get started with monitoring your AI customer support chatbot in just a few minutes.
Creating Your Account
- Visit csaimonitor.com/signup and enter your work email
- Choose your plan (14-day free trial available on all plans)
- Verify your email address
- Complete the onboarding wizard
Your First Steps
1. Get Your API Key
After logging in:
- Go to Settings → API Keys
- Click Generate New Key
- Copy and securely store your key
2. Track Your First Conversation
Use our REST API to track conversations. Here's a Python example:
import requests
API_KEY = "amo_your_api_key_here"
API_URL = "https://api.csaimonitor.com/api/v1"
# Track a conversation
response = requests.post(
f"{API_URL}/conversations",
headers={
"X-API-Key": API_KEY,
"Content-Type": "application/json"
},
json={
"conversation_id": "ticket_123",
"platform": "custom",
"messages": [
{"sender_type": "customer", "content": "Hello"},
{"sender_type": "ai", "content": "Hi! How can I help?"}
],
"ai_handled": True
}
)See our complete API documentation for more examples in Node.js, curl, and other languages.
4. View Your Dashboard
Data typically appears within 2-3 minutes of your first tracked event.
Need Help?
If you run into any issues, contact us at support@csaimonitor.com.